Shelter Insurance - Melissa Walden - McLeansboro (IL)

Kay McElwee Leon and his staff are super friendly and helpful. Leon took the time to reach out to set us up with an appointment to review our coverage. He took his time to explain everything to us and make recommendations. We highly recommend Leon for all of your insurance needs!

Sally Adams We decided to switch when our local agent retired and we wanted to support another local agent. They had us squared away for both auto and home insurance in just a few conversations. Getting us more coverage for nearly the exact same price point. Read over our previous plan and helped us improve our policies. Great and easy to work with!

Angie I have such a great experience with you people! Always feel like I’m taken care of professionally. Dominique is so lovely to talk to and I always feel safe and informed when speaking with her. You guys do such a great job making me feel better about insurance. Thank you so greatly for all of your services.

Debra Davis I have been going to Fredia Hawthornes for over 15 years! Never have I had a problem with filing a claim or anything else! Love the people there, and they get to know you and your needs! Very friendly and welcoming and knowledgeable! Thank you for being so kind! Debra Davis

Don Jones Great place to go for insurance, they go the extra mile to make sure you get what you need at the best price

Jackie Healy We have been very satisfied customers for Sauk Valley Insurance for many years. Questions & concerns are dealt with in a timely manner, rates are good with many discounts available, and staff does works well with you to get the best deal possible.A great place to do business!

Andrew Nelson I want to give a shout out to Chris Irwin. I am always left astounded at the level of dedication, hard work, follow through and just simply being available...literally EVERYTIME I need something. Whether it has involved needing a copy of my current insurance card in a critical moment, providing direction for how to connect with Roadside Assistance, to dealing with storm damage, he is always there! When I have needed to contact him, he always answers his cell phone or calls me right back. He has been amazing with taking care of my every insurance need. I thank him for taking great care of my family and I! I have been so happy that Chris really just "gets it". I value great customer service and recommend him to anyone that may be looking to change insurance providers. Chris Irwin your level of quality work remains unprecedented. Thank you!

Susie Avila I have never had a better experience with an insurance company before. Cindy was very helpful and attentive to what I needed. She never tried to oversell or undersell anything me and she catered to my insurance needs. She was very knowledgeable and got the answers to what she didnt know giving me the assurance that she never lied to me. If ever I have an issue they work quickly to resolve it. I trust Dougs office Cindy and their crew to protect my dreams!!

Adrianne Higgins Doug is great to work with! He is prompt, communicates well, and made transition so easy and seamless as we switched from another agent. So glad we did! Thank you Doug and Michelle!