5 /5 Peggy Dinger: Mr. Shay and his staff did an outstanding job in settling my case (which could have been a very difficult case to win) in a timely, efficient, and conscientious manner. I have enjoyed working with them. As a retired paralegal myself, I know exactly how hard Shay and Associates worked for me and if I ever found myself needing legal counsel in Illinois again, I would not hesitate to contact them. Thank you, Mr. shay - and a very special thank you to a certain young lady in your office who helped keep me grounded and informed.