Potter Insurance - Pontiac (IL)

Jeff Balcer Jackie and her staff are incredible. I currently have 3 vehicles, 2 homes, and a couple of other minor policies with them. Whenever I call for information, to process a claim, or replacement insurance cards, they are always "on the ball", and I dont have to sing a silly jingle! Being in a sales position that requires purchasers to have insurance, I have never hesitated to recommend her to clients, friends, or family members. Over the last few years, there have been claims against the various policies (home and auto). Nationwide proved to be very consistent and timely with payouts. In one instance, they had the money at the body shop before I was able to bring it to them. That is service!!!

Danah Kashica Parado I had a great experience transferring my auto insurance with Brett! He was incredibly helpful and knowledgeable. What I appreciated most was his responsiveness transparency — quick to return calls and happy to answer all my questions without any pressure. Brett helped me find the best coverage at a very reasonable rate. The process was smooth from start to finish.

Khushal Vora I had a fantastic experience with Marc Reeves during my recent insurance call. From start to finish, Marc was professional, patient, and extremely helpful. He walked me through the entire process—starting with providing a competitive quote, assisting with the paperwork, and even guiding me through the payment process. Everything was handled efficiently, and I received my insurance documents in the email immediately after. Marc made the whole experience smooth and stress-free. Highly recommend working with him!

Debra Davis I have been going to Fredia Hawthornes for over 15 years! Never have I had a problem with filing a claim or anything else! Love the people there, and they get to know you and your needs! Very friendly and welcoming and knowledgeable! Thank you for being so kind! Debra Davis

Donald Gorbett Maddie @ the Kaylie Snyder State Farm Office is one of a kind. She is not only kind and patient she is also so incredibly knowledgeable and helpful. Maddie took her time to discuss all my options and policy coverage to ensure my businesses and equipment are properly covered. I truly appreciate Maddie and look forward to speaking with her anytime I need assistance in the future.

Julie McCormick Great service. Matt knows the business better than most.

Annette Roach Gabe Ritchart changed our insurance from Arkansas to Illinois seamlessly. He also insured our new home for replacement value, and explained that the insurance on the house in Arkansas had only been insured for market value. We did not know that and are grateful he was looking out for our well being.

Doug Kaufman I am proud to say to any life insurance agent that contacts me for services that I already have a life insurance agent. Norman has properly advised myself, and family, about the need and timeliness of adequate insurance.

Alena Fay ThreeQuote Insurance Agency provided a simple and efficient way to obtain a quote and purchase insurance. I recently purchased my first vehicle, and John was very accessible via email and phone (i.e., call, text) when helping me find an insurance plan that worked best for my situation, even over the Thanksgiving holiday weekend. Through ThreeQuote Insurance Agency, They were able to find a plan for more coverage at a lower cost compared to going directly to larger insurance companies that only provided a minimum coverage at a higher rate. John was very accessible and professional throughout my experience purchasing insurance for the first time. I would recommend this company to anyone that is looking for an individualized plan and insurance that provides peace of mind without overpaying on the coverage.

Jill Tarro I have been with Tim Santefort and Country Financial for a few years now and have been very happy with him and his office staff. I like the yearly reviews and how he tries to look for ways to save money if possible. He definitely knows the business well and his "no pressure" approach is wonderful. Thanks for great service!