New Hillcrest Currency Exchange - Joliet (IL)

1 /5 Debbie Grynevich: WATCH YOUR STEP HERE! I was post op from back surgery and fell out front. This was the first time we had visited this establishment. We didnt realize how bad the sidewalk was busted up. I stepped in the hole and fell hard. The guy inside didnt ask if I was ok or anything. When I asked what his name was because I may call a lawyer he simply said well we rent the building so good luck. This is ridiculous and definitely a safety hazard.

1 /5 nmp 1912: Don’t come here unless you’re ready to give a tip for services. My mom came here to renew her vehicle registration and because she was renewing it on behalf of my sister (her daughter), the teller goes “oh… I can help you, but I take tips”. Who knew you had to give a tip for something that currency exchange employees are supposed to do (and get paid pretty decently, since the man who said this has been there for YEARS). Do better!

1 /5 slade wilson: June 20,2025 came to do a money order at 7:58pm on the dot. they close at 8pm which should allow me 2 more mins to complete the very quick transaction i was trying to do. the lady told me they were closed and ignored me when i tried telling her it was very quick. Well do you guys close at 7:58 or 8pm which one is it ?

1 /5 Mia Cancel: Worst place you can encounter they like to steal money. I walked in on Friday 9/13 trying to get a money order done to pay my rent. Normally when I get money order done at that location and others I use my phone since they do offer tap. But on this specific day I went in like normal and when I tapped my phone I got an alert the money was taken out but the women at the window was stating that there was no transaction of that amount made. I proceeded to call the police and when they showed up they stated 72hours. I have no paper work saying how long it would take to get my money back since the women was being very rude, all she did was tell the officer that it would take 72 hours and to fix it with my bank. I never received my money order that day 9/13 or my money back. Legal action against this place! 850.00$