Matt Waite - State Farm Insurance Agent - Bradley (IL)

Nicolle My 13 year old car was totaled due to a hail storm. American Family Insurance has been the easiest company to work with throughout this process! Claims processed quickly and money dustributed quickly! I am proud to say that Ive had the best insurance company for the past 22 years!

Jacob Claytor Absolutely spectacular! Doug gets back to me extremely quick, he is very knowledgeable and his pricing is always very good! Best customer service I have received from anyone in years!

Daughter Number5 Very nice person love the attitude and was very nice with the delivery

Drake Robards Jordan and his team are quick with communications and effective overall. Got me set up with automobile insurance with no advanced warning in less than 30 minutes. Great experience!

Shirish Khapre I am delighted to share my recent experience with our insurance agent - Mike Wieland. Michelle on Mikes team provided exceptional service in explaining the intricacies of a homeowner policy. From the outset, the Michelle displayed a deep knowledge of the subject, breaking down complex information into easily understandable segments for fist time buyers like us. Their patience and clarity in addressing my numerous questions were remarkable. The detailed explanations covered all aspects of the policy, including coverage limits, deductibles, and additional endorsements. This thorough approach ensured that I was well-informed about the choices available to me. Michelle also highlighted the benefits and potential drawbacks of each option, which was incredibly helpful in weighing my decision. What truly stood out was Michelles ability to make the information relevant and relatable to my specific needs. Her insights and professional advice were instrumental in my decision-making process, ultimately leading me to select a policy that offers comprehensive protection for my home. For me it made the entire process seamless and stress-free. I highly recommend their services to anyone seeking detailed and knowledgeable guidance on insurance matters.

M Miller The gold standard for title insurance companies. Great staff, accommodating attitude, attention to detail, quick follow-up, and a very polished professional approach. Ive worked with a number of companies throughout Illinois and in various other states, CTIC in Champaign sets the benchmark for their industry. Big thumbs up.

Benjamin Smith I have talk to so many insurance agents and found none better than Charleston Il Shelter insurance. Home, vehicle, and motorcycle.

Larry Stover Answers the phone and answers my questions completely and directly.

jill piecha Adam asked to me come in to discuss things and review any changes in life that I may have to adjust for. He truly listened, we had nice and lengthy conversation ( sorry about that Adam ). I didnt feel he pushed things on me just to make money I felt he was honest and easy to discuss a lot of my concerns. I spoke with Tara prior to that and she was equally helpful and caring! Office assistant pleasant and accommodating. Thank you again everyone !