Landmark Credit Union - Danville (IL)

1 /5 Jeremiah: Went in as a prospect to potentially become a member and open several accounts. After waiting a few minutes in the lobby, a less than enthusiastic or friendly receptionist “greeted” me. After explaining why i was there, she began to condescendingly count on her fingers the numerous requirements. Having just moved to the area, of course I didn’t meet their criteria of extensive paperwork. Plenty of other FI’s this ex-banker can choose from. I know how to run a bank branch, this isn’t it.

1 /5 Mark Zimmerman: I was looking for a place to put my nest egg, so I was wanting to open a new account at Landmark. On Tuesday I raced home to get there before the 5:30 closing time posted on Google, only to find out their lobby closed at 5. So, today in order to get to the building before the lobby closed, I had to take an hour off of work and drive 30 miles just to get there with a reasonable amount of time left to open my account. When I entered the lobby it was about 4:15. There was someone seated at the reception window, so I had a seat and waited patiently. When I got to the window it was about 4:20. The receptionist called back to member services, who said they, "dont open new accounts after 4:00," and was sent away with my rather large check in my hands. It didnt sit right with me. So, I called. I had to call more than a dozen times to get an actual person during regular lobby business hours (now appx 4:45). When I finally got a person from member services who gave a half apology and passed me off to "Anna," who was a, "Vice President." Anna then proceeded to explain to me that it was my fault that I didnt research the situation enough to know they didnt open new accounts after 4....even though I had been all over their website, checked hours with Google and their lobby door, and was specifically coming in to ask questions about opening an account. Never once did I come across anything that talked about special hours for opening an account. I guess they dont want my business....and honestly after this experience, Im glad I dodged the bullet.

1 /5 Kendrick Sigerill: Very rude workers seem like they don’t want to do there job and they might as well retire they spoke very rudely as well. Do not recommend at all

1 /5 Chris Rogers: I was visiting from out of town and needed to cash a pay check. My mother, my sisters and my uncle all bank here. All had way more than 20X what the check was worth in their accounts. Was told would not cash it. Advised me to take it to a liquor store, which I did and low and behold they cashed it. What Communist bank, town, and country we are becoming. Cant believe I spent 21 years of my defending what this country has now become.

1 /5 Jeff Garrison: Calling armed men with guns(police) on a man or woman for standing on a public sidewalk exerciseing his First Amendment right to do so. That wemen and men I died for fight to protect those Freedoms is like spitting on the graves of those soldiers.but yet when you go in the credit union they have a donation set up to put a wreath on there grave. Make that make scenes!!!