Land of Lincoln Credit Union - Vandalia (IL)

1 /5 Dan Holden: Paid off jeep 9 weeks ago and they never bothered to notify the main office to send me my title. Had to call around to figure why I wasn’t getting it

1 /5 Ron Morecraft: I have been in contact with LLC since December 24 attempting to get help connecting banking app to LLC. They have no solution or ability to solve the problem.

3 /5 Nathan Hill: I have been going to this bank for so many years to check in my trust fund money every month and had no issues, YEARS! All of a sudden I have seen a couple new people and this woman (I dont remember her name) wont cash in my trust fund checks because "it has a later date" and they would get in "trouble" for it. I dont understand if that is the case why has no one else stopped me and I still see the same people working there years later to this day?!?! I have things to pay for asap towards the end of the month and I dont have time to wait if I have the checks. I tried explaining to her and still wont listen. I now have to avoid this place to go to a further one because of the "date" which makes me sad and upset because I really like some of the people there but now I dont feel comfortable going back there if I have a later date on my check compared to when I get it at home. This has been going on for a couple months and this is ridiculous. I dont mean to be a male Karen and I am usually chill but I need my money and clearly it isnt an issue because I have always done this for years. This is really weird for me from the new women. I am sorry but now I dont feel comfortable going to this branch and I really like the women I met who had worked there for years. They have been so kind, welcoming, gentle and heart warming and that is why this gets 3 stars. If they stopped working there I would change it to a 1 star. The man who I assume is the boss seems really good as well which is also why this gets a 3 star. Thank you all for those who have been there for so many years who know me. You all have been great and thank you for all of your hard work. ♥️

1 /5 Randy Vincent: Was charged twice by a credit card company which made me overdrawn tried to cancel one of them they gonna charge me 24 dollars to cancel for someone elses mistake I will be taking my business elsewhere

1 /5 natalie saucier: Put in an application about a month ago to refinance my vehicle, was told it would take 24 hours to hear back. Fast forward a week and I still hadn’t heard anything, i had to reach out and it took 2 days to hear something back. Once I finally got a response i submitted all the information they needed to start the loan process. She told me it would take 2 days. It has now been a week and 2 days and i’ve heard nothing. I’ve left multiple voicemails and emails and nobody will respond. Would not recommend this place.