3 /5 Nathan Hill: I have been going to this bank for so many years to check in my trust fund money every month and had no issues, YEARS! All of a sudden I have seen a couple new people and this woman (I dont remember her name) wont cash in my trust fund checks because "it has a later date" and they would get in "trouble" for it. I dont understand if that is the case why has no one else stopped me and I still see the same people working there years later to this day?!?!
I have things to pay for asap towards the end of the month and I dont have time to wait if I have the checks. I tried explaining to her and still wont listen. I now have to avoid this place to go to a further one because of the "date" which makes me sad and upset because I really like some of the people there but now I dont feel comfortable going back there if I have a later date on my check compared to when I get it at home. This has been going on for a couple months and this is ridiculous. I dont mean to be a male Karen and I am usually chill but I need my money and clearly it isnt an issue because I have always done this for years.
This is really weird for me from the new women. I am sorry but now I dont feel comfortable going to this branch and I really like the women I met who had worked there for years. They have been so kind, welcoming, gentle and heart warming and that is why this gets 3 stars. If they stopped working there I would change it to a 1 star.
The man who I assume is the boss seems really good as well which is also why this gets a 3 star.
Thank you all for those who have been there for so many years who know me. You all have been great and thank you for all of your hard work. ♥️
