Monte Simpson Very knowledgeable of the products and services provided. Brought to my attention beneficial options with my coverage that I was not aware of. Very professional team. Also, when I call for anything I am speaking to one of the Thompsons and not jumping through hoops for answers which is very important to me.
Mary Britton Very good place to get a loan they have always help me out. This is the only place I will get loan from. the people very nice great customer service always will to help with any questions I have
Tina Elmore Becky is an amazing loan officer. Who doesn’t hesitate to help and answer any and all questions. She made the whole process a breeze. Definitely would recommend her. She goes above and beyond for her customers.
Hailey Sloan I absolutely hate this banking company. I’ve had nothing but problems with them for years each time you transfer money from your savings to your checking they automatically take five dollars and they didn’t mention anything about online banking being shut down today so I had to put my whole grocery cart full of groceries back because I wasn’t able to transfer money Because the banking was down
Brandon Do not use citizens bank they are awful! I had to have shoulder surgery and why I was off. My daughter was also diagnosed with type 1 diabetes in this time period. We applied for the hardship assistance and filled out what was asked. Then they waited a week to mail us a letter saying they needed more and asked for things we already sent. So we called verified what they needed and sent it. Then they waited a week and sent another letter saying it took too long and they dropped our hardship case. They will play with you in a time of need instead of helping you out like they say they will.
Jackie Healy We have been very satisfied customers for Sauk Valley Insurance for many years. Questions & concerns are dealt with in a timely manner, rates are good with many discounts available, and staff does works well with you to get the best deal possible.A great place to do business!