Keith Larkin - Prudential Financial - Marion (IL)

Bogdan Matczuk From all Chase branches I’ve experienced across the US this one is the lowest grade. Staff is dry and very unhappy if you ask more than 2 questions. The only unsatisfying answers are: this is our policy or I will be happy to close your account. When last year I requested foreign currency exchange they promised me 5 days processing. It happened in 14 days after my vacation in Iceland. I had to cancel the request and lost my money on this transaction. My relatives did the same transaction in Oswego branch and money were ready next day. My recent visit with simple deposit was also no fun. Surprise of new policy. I will bypass this branch by 1 mile radius. Because they act like self adoration group I will never

Bradley Young Everyone is so so nice, helpful and patient. This has been my bank since I opened my first savings account in high school in the 70s. When I bought my house last year they were awesome. ♥

Cards R4 Kids2 The girl working today was very friendly. It was my first time there. She got my taken care of fast. A+

Jonathon Yoder They have the most friendly staff an they do there best to help you in any way possible

Charlene Macias I have had several issues with my checking account and fraudulent charges. Every one on the team was very helpful, kind and responsive to my issues. Love this bank and how they deliver services. Would recommend Sauk Valley Bank to everyone in the area. Thanks for your efficient responds to my needs! ❤️

Bonnie Bryan My experience with Amy was awesome. She was very pleasant and efficient. I will continue doing business with Amy from the Champaign IL office.