KAY Jewelers - Carbondale (IL)

Kris Wrenn I recently had 2 rings designed and made at D & D Jewelers. They are both beyond beautiful surpassing my wildest dreams. The entire process was handled professionally with ease and care. I cant wait to bring them another project!

Shaelee Pilger Purchased a permanent necklace from Circle of Joy and it still looks beautiful weeks later. Cant wait for my next piece!

Ed Brown Great experience with Emerald City Jewelers! Staff were professional and very helpful. The maintenance and cleaning made such a difference. The rings look amazing! Thank you.

Diann Gorski What a great little reasonably priced gift store! I stopped in for my first time last week. What a fun little shop with so much variety of gifts and other items for your home. Customer service was great! Michelle was so friendly and informative about all the different vendors that are located there and the different items they sell. I will definitely go there again when I’m in the area!

Kathy Armstrong Great customer service!! Long time family business serving locally...Got my high school class ring at Smiths and they have continued to be my go to jeweler! Thanks Smith Jewelers!

tyler williams Great guy awesome to talk to takes pride in his work got a nice chain and hoping to get a lot more from this amazing shop 10/10 go here lovely people

Katee Fletcher I visited this store while traveling when I stumbled across my matching band that I was wanting, but has been discontinued. Mindy and the the rest of the ladies were beyond wonderful in helping me return my recently purchased band and purchase the one I’d been searching for everywhere! They took such care in examining and cleaning my rings and made the process smooth and easy. They sent off the new ring to be resized and are sending it to my hometown Kay’s. When they initially received my resized ring back, I got a call verifying the size I wanted. They had remembered an issue with my previous band’s size and said they weren’t satisfied with accuracy of the size that came back. They apologized (through no fault of their own) and sent the ring back on a rush to get it appropriately sized. I’ve never experienced a store remembering my issue and then proactively correcting the (barely) quarter of an inch difference! I was so impressed! When I called to check in they even remembered me and my ring was already on the way to my store. The customer service I received has been above and beyond and I’m so appreciative of those wonderful ladies!

Nathan Moore The owner was very knowledgeable and easy to work with. They have a great selection of quality guns at very competitive prices.

JS Review 2025-06-17 - 5 Stars Great Staff. Great exchange of information with the guys behind the counter. Nice sized mall, lots to see. And Yes there are hidden treasures to be found just have to keep your eyes open and your flashlight on. This will definitely be a stop when we are near.

David Czarnecki Guy is great! He helped me with my wifes engagement and wedding ring, as well as my own. The wedding rings were done during COVID, so that added a lot of stress as they were done just days before the wedding. That wasnt their fault though, and the work done here is top notch! The next custom piece I do will definitely come from Guy!