Julie Weaver - State Farm Insurance Agent - Rockford (IL)

luny tunes I would just like to say it was a pleasure speaking with lisa from kentucky. She is so amazingly helpful, nice professional an.D answered all my questions. She went out of her way to make sure that all my questions were answered.And if I had anything else that I needed help with. She deserves more than five stars.I would give her ten. Shes very kind and I love speaking with her. I wish that you had more staff that was just like her. Very pleasant. Thank you for taking time out of your day. Lisa. To help me with my questions. Sincerely christine white.

Less Garcia Quick, professional and kind. Amanda kept me informed with constant updates and I really appreciated how easy she made things. A smooth and reassuring process.

Michael Aleksick Scott was great to work with. Very knowledgeable and handled my insurance needs like his own.

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Robert Athen Chris is a great representative, very nice and good to work with. He answered my questions and went over my home and vehicle coverages and explained them very well.

Pam Spaulding The best people work there and good auto insurance rates

C D Thompson Chris will do everything he can to make sure you are protected, he is there when you need him.

Jon Sedgwick The staff and atmosphere are very friendly, knowledgeable, and helpful. They were highly recommended to us and we highly recommend them to others.

Mickey Barlow Keystone agency is by far the best insurance agency Ive ever had the pleasure to do business with. I have used them for over 20 years for home, auto, personal liability, and business insurance. Tom and his staff are always available to answer questions and go to bat for me. Tom is perhaps the most knowledgeable insurance professional in the area. Keystone is head and shoulders above other local insurance agencies!