Jim Epperly - State Farm Insurance Agent - Milan (IL)

Era Agolli Jenisse is very patient and helpful always. We have been clients here for almost three years. Best choice.

Lasia Dunlap Working with Allison on my homeowners policy as a first-time home buyer was honestly the easiest and most painless part of the whole process! She was prompt with responses and answered every question, even some I hadn’t thought of yet. She made sure I knew about any discounts I was receiving, and being able to conduct the entire process through email so quickly was great.

Luis Game17 I had a complicated insurance situation but the team here handled it with such expertise. They carefully went over my options and made sure I was covered in all the right areas.

James Westcott This State Farm agent (Carol Compton-McDonald) is the most helpful and caring agent when you have a loss or claim and need to USE your insurance. She is there for her customers to assist and advise so they can return to normal as soon as possible. I have been her customer for over twenty years and have always been extremely satisfied with Carol and her friendly staff.

Mintz Scott (Skaht Mints) Mr. Rodriguez has gone out of his way to make sure I felt seen. He has instilled confidence in me about my choice of Insurance Agency.

Keith Crawford Jr. They’re okay. Cheaper individual full coverage if you need it. Not great if you need to add a new driver to your plan which is why I switched. Also never had to actually put in a claim, and from others reviews, they seem sketch. Still, they never did me wrong so 3/5 feels fair.

Greg Penderghest Kathy Carter has gone way above and beyond using her connections to get the paperwork finalized. We had a complicated situation but she was able to cut straight through the obstacles and we got our insurance set up. She has helped us repeatedly and cheerfully. Thanks Kathy.

K Ive been using Jimi as my agent for a little over a year and a half. I have multiple policies with country financial and am very pleased with the service Jimi and his company have provided. One day last year we had a bad wind storm blow through that took down trees, limbs and so on. That morning I saw Jimi out in the community checking on his clients damages and doing everything he could to make sure his clients were taken care of. Seeing that, let me know my money and trust is with the right guy and company.