Illinois State Auto Insurance - Waukegan (IL)

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Brett Witek Mitch and his staff have gone above and beyond providing customer service , fair quotes, and useful information for my business. I highly recommend Dimond Bros services you wont regret it!

Bobbiejo Cantlon Samuel was very professional and knowledgeable with great customer service. Thank you Samuel!

Kay Elli Hill & Stone is the most responsible and effective agency I have ever had the pleasure of doing business with. Phones are answered promptly, and Im connected with an Agent who solves the problem on the spot. No hesitation; no lame fillers such as "o, Ill have to call you back". . . . no, they get the job done. I cant recommend them highly enough.

Kyle Williams Tina is awesome at finding u the rate with the best coverage!

Tamara Felden I have carried multiple types of insurance coverage from Chris Elsbergs State Farm Office for decades and have never been willing to even explore other options. I get excellent service and I love doing business with a local provider. Very happy with what I have!

Dan Pearce Ive had home and auto insurance through Todd Edmondson for years, and has always taken care of us. Recently, one of our cars got hit by a flying rock shattering the windshield. Country Financial made it super easy to file a claim, and got us a new windshield promptly. Had to leave a positive review!