Houlahan Insurance Group - Geneva (IL)

Farah Salam Very friendly and helpful I’m very happy how he handled my situation Appreciate ur help Ethan

Evan James I have been with Brian Thoennes of Shelter Insurance for over 40 years, and have NEVER thought of even trying any other company. Over the years Brian has helped my with insuring 2 different houses, 9 different automobiles and answered numerous questions in a very light and pleasant way, no matter how insignificant the question. Even my son ( owner of 2 vehicles) has Brian as his insurance agent, and really enjoys working with him when he has insurance questions.

Madilyn Hughes Amber was excellent to work with!! She answered all our questions and we’re so happy we reached out. So friendly and it was an easy process which I appreciate!!

Edox Toc Very professional in their service, they help me in any way possible and explain all the questions I had.

Brandi Telkamp Tony is exceptional! I couldn’t believe how quickly he provided me with a rate and was able to get my policy set up with a very affordable premium.

Jessica Whitfield Lee was fantastic! I called late in the day and left a message assuming no one would get back to me until tomorrow. He called me 20 minutes later and had a solution to my insurance coverage in less than 30 minutes. He even saved us over $50 a month. Would recommend him to anyone. Thank you Lee.

Ashley Christensen Jason, from the Jeremy Jokisch State Farm Insurance Agency, worked diligently to help lower my monthly payment. He communicated with me throughout the entire process. His responses were quick and informative.

Andrew Nelson I want to give a shout out to Chris Irwin. I am always left astounded at the level of dedication, hard work, follow through and just simply being available...literally EVERYTIME I need something. Whether it has involved needing a copy of my current insurance card in a critical moment, providing direction for how to connect with Roadside Assistance, to dealing with storm damage, he is always there! When I have needed to contact him, he always answers his cell phone or calls me right back. He has been amazing with taking care of my every insurance need. I thank him for taking great care of my family and I! I have been so happy that Chris really just "gets it". I value great customer service and recommend him to anyone that may be looking to change insurance providers. Chris Irwin your level of quality work remains unprecedented. Thank you!