Gibson Insurance Agency Inc. - Mt Zion (IL)

Lauren Keltner I was in an accident recently, where the other driver ran a red light and hit my car in an intersection. My car was a total loss and I had minor injuries. Luckily, I had Progressive and so did the other driver. I spoke with two agents, Tony and Blake, who were nothing but kind and accommodating. Blake handled my claims in a timely fashion and was super helpful with any questions I had and I was more than fairly compensated for my vehicle and inconveniences. I’m so glad I chose Progressive as my insurance! Bad reviews must be from people scheming for money or not paying for good enough coverage.

Aurora Lake Great customer service from Matt and Miguel. I will definitely recommend them.

d Arnold I have been with Bill for over 20 years. His office always calls and wishes me and my family members happy birthday every year. He and his office have always been available, friendly, and responsive. I just recently worked with Tracy and she was great. I highly recommend Bill Nelson and his staff.

Ducky beThatMofo Great customer help. Called for Tiffany but unavailable. I was bummed. But then Crystal (helped with quotes) and Sandra (helped complete the process) all at my own time! Both were more than helpful and answered every question I had (even when I wasn’t making much sense) Thank you !!

Joanne Manning So far everything has been been absolutely great! Seamless when it came to taking 1 car off and adding a newly purchased car on my coverage. I was able to do the whole thing through my app. Of course because I waited until last minute. I even received proper proof of coverage that I could print to show while waiting for the delay in the system to catch up. Two thumbs up!! Its renewal time, so Ill be reaching out personally again to Jennifer and Im expecting nothing less than the great service that she showed me from the very beginning! Its corny but so far... I really do feel like Im in good hands with Allstate! :) lol

Stacy Tallcott Have been with them for over 10 years, my husband first, then myself. They have always been so knowledgeable about everything we ask, and always take as long as needed to listen. Very nice people to deal with!

Liz Gorman Katie Edwards has handled our home & auto ins for decades. She has always been accessible, shopped the market and placed us with reliable companies— that were there when needed them the most! I often refer Edwards Insurance Agency because the low premium and high quality companies they represent.

Annia They provided excellent service and honest recommendations that helped me make smart insurance choices. I appreciate how approachable and transparent they are.