Freeway Insurance - Decatur (IL)

A Altabarani Im thrilled with the Cotter Allstate agency. Their team demonstrates outstanding expertise, deep knowledge, customer-focused dedication, and an unwavering commitment to assisting customers. Especially my experience with Elizabeth has been fantastic; she combines extensive experience with genuine care. I couldnt be happier with this agency. Thank you so much!

Salah Nemeh ⭐⭐⭐⭐⭐ 5/5 – Outstanding Service and Professionalism I’ve had the pleasure of working with spark insurance,, and I can confidently say they set the standard for what an insurance provider should be. From the very beginning, their team was incredibly professional—prompt, knowledgeable, and genuinely committed to helping me find the best coverage for my needs. What really stood out was their experience. They anticipated questions before I even asked, explained every step of the process clearly, and made complex policies easy to understand. You can tell they’ve been doing this for a long time and truly care about getting it right. Perhaps most importantly, the entire experience was seamless. Getting a quote, customizing my policy, and even filing a small claim later on was straightforward and hassle-free. In a world where dealing with insurance can often feel overwhelming, [Insurance Company Name] made everything feel simple and stress-free. If you’re looking for a trustworthy, experienced, and easy-to-work-with insurance provider, I highly recommend giving them a call. They’ve earned my business for the long haul.

Cesar Andrés Martinez Seamless process from quote to policy. They check in regularly and keep me informed. Insurance isn’t always easy but they make it feel that way. I really appreciate their support

John Pezowicz I was hit by one of their clients and totalled my car. That experience was not as painful as what was to come when having to deal with this insurance company. After admitting full blame a saying they take full responsibility nothing has come about to hold up that statement.

Anthony Hansen I set up car insurance and renters insurance with Mr. Joel Gomez and it was and amazing experience. He was very professional, detail oriented and knowledgeable about the products they offered. He took the time to explain and respond to all my questions to make sure I understood and felt comfortable. Thank you so much for your top tier level of expertise.

Molly Blew He made it simple to save on our insurance. We gave him our info and current rates and he either matched or beat them all. He is such a great guy that Id pay higher rates just to deal with him, luckily he saved us hundreds and got us better coverage. Give him a call and let him see how much he can save you!

Robert Arnold Got my home owners policy taken care of quickly, Thanks.

Katy Jason was helpful and quick to respond. He gave me the opportunity to save and was very transparent about the whole process.

Daniel Burton Melissa sold me great auto insurance and she was a great agent

Jacob Streuter Travis and his team are super knowledgeable. When I was looking for insurance, I wanted to go with one place for everything. Investment properties, life insurance, home, auto, umbrella. I was getting quotes from multiple locations and Traviss knowledge, service, and pricing set him apart. I am happy to have him and his team taking care of our insurance.