Crayon Terry Elmore helped me find a suitable Medigap plan, he was helpful, kind, and my new insurance was valid within days. I didnt have to do a thing outside of our appointment. Good experience.
Melissa Brown Just opened a COD - went to open a savings account with a cashiers check with a large amount of money that I wasn’t comfortable keeping with me. I politely Asked if I could please open it so I didn’t have to carry a large amount of money - but because they were closing in 20 minutes and they needed a half an hour to open the savings account they wouldn’t do it for me. I totally understand policy but when you have a new customer try to have a little bit better customer service and try to assist them. I will definitely take my money somewhere else.
Sarah Gither Toby Trapp had been doing my taxes for years. He always answers my questions, doesnt make me feel stupid, and gets everything done quick and professionally. I have been going to him for over 10 years now.
Destiny Colon Casey is so wonderful to work with. She saved us over $1000 a year on our home insurance and saved us close to $75 a month on our cars. Both policies provide us more coverage, and it helps to know she genuinely cares for her clients should we ever need her!
Eric Kessler Im a CEO student for the high school and we have toured this business, this is also the bank that I use. This is a great business and they are always willing to help out the customer and their community of Monticello. I highly reccomend this bank to anyone willing to open up a savings or checking account.
Delyce Turner I had a very pleasant experience meeting Carla. Shes a very personable and knowledgeable person. She puts you right at ease. She takes time to get to know you. I like her vision and ideas. I feel I have a great future with Carla.
