First Neighbor Bank - Charleston (IL)

Gary Washburn First Neighbor Bank really helped my wife and I when we really needed it. Got the mortgage able to pay it off. A very big thank you. Its the way system supposed to work.

Nathan Hill I have been going to this bank for so many years to check in my trust fund money every month and had no issues, YEARS! All of a sudden I have seen a couple new people and this woman (I dont remember her name) wont cash in my trust fund checks because "it has a later date" and they would get in "trouble" for it. I dont understand if that is the case why has no one else stopped me and I still see the same people working there years later to this day?!?! I have things to pay for asap towards the end of the month and I dont have time to wait if I have the checks. I tried explaining to her and still wont listen. I now have to avoid this place to go to a further one because of the "date" which makes me sad and upset because I really like some of the people there but now I dont feel comfortable going back there if I have a later date on my check compared to when I get it at home. This has been going on for a couple months and this is ridiculous. I dont mean to be a male Karen and I am usually chill but I need my money and clearly it isnt an issue because I have always done this for years. This is really weird for me from the new women. I am sorry but now I dont feel comfortable going to this branch and I really like the women I met who had worked there for years. They have been so kind, welcoming, gentle and heart warming and that is why this gets 3 stars. If they stopped working there I would change it to a 1 star. The man who I assume is the boss seems really good as well which is also why this gets a 3 star. Thank you all for those who have been there for so many years who know me. You all have been great and thank you for all of your hard work. ♥️

Tim Damian Best bank in the southern Illinois.

Isaias Gomez S III eu

Cindy Phillips We recently worked with Jenna Alderks for our health insurance needs after my husband and I retired. She was absolutely great to work with. Jenna laid out our options, explained the coverages and provided direction into which plan would work best for us. We have and will continue to recommended her services to others. Thank you Jenna for all you do for your customers!

Gayla Walker We recommend using RP Zeigler Investment Services, Inc. for your retirement /investment needs. We are extremely happy with the level of service, knowledge, respect that Rockie has shown us. He is the type of investor relationship we have been searching for, trustworthy and someone to help us meet our goals without all the big company fees. We feel very secure going forward with Rockies plans and investment ideas he has presented to us. Very professional and listens to us and we look forward to working with him for many years to come.