Farmers Insurance - EJ Long - Bloomington (IL)

Susan Taylor Very personal and listen to my needs

Diego Arnold The agent was amazing! She walked my husband and myself through the whole process. I didn’t know where to start until talking with her. Satisfied with their service!

Mallory Clements I just recently purchased life insurance and they made the process very smooth and informative. Definitely felt I was in good hands.

Kerry Hercules Jay was extremely helpful, knowledgeable and flexible to accommodate my schedule! His attention and suggestions to what’s the best options for our family made our decision easy!!!

GMail - Bea Pedersen 2025APR02: today Amanda of Mark Mitchell State Farm Insurance Agency in Woodstock, Il, assisted e with adding my newly purchased vehicle to my auto insurance policy. As a result of an accident, I needed to acquire a new vehicle. Amanda was thoughtful, reassuring, informative, patient a nd kind in eeting y request, ensuring my auto and personal protection pololicies are up-to-date, accurate, and what I wanted, and supplied me with a full and sasfactory explanation of my cost and billing process. Amanda was quick and thorough - an EXCELLENT Customer Service experiense. If you need Insurance, this is te place to go! Jade, of State Farm Insurance in Woidstick was absolutely fantastic! She answered all my questions, eased my concerns with facts, assured me my needs would be met, and was kind, courteous, and just plain NICE. State Farm Insurance under Mark Mitchell in Woodstock, is a phenomenal team, expert agents, supportive, and reliable. Great team. Great work!

BearsBound0809 My name is Renee Austin and Ive been a State Farm customer with Brian Faulks office for a number of years. I recently was in "fender bender" and for the first time, I had to go through the process of filing a claim. I was so overwhelmed and full of anxiety with the process, I decided to go directly into the office for assistance. I ended up meeting with one of the agents in the office, Glen OConnell. Glen was absolutely wonderful! He walked my through process and handled literally everything. Through this experience, Ive had to contact him on numerous occasions and each and every time, he made sure I understood what was going to happen, what was taking place at that time and what the resolution would be. I just wanted to take this opportunity to say, Thank you Glen for all of your hard work and going above and beyond with providing me truly EXCELLENT customer service. You absolutely are the ultimate "Jake from State Farm"! Thank you so much, Renee Austin

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Brian Heinecke Brad and the rest of the crew at Ray Insurance Agency are friendly and professional. I have worked closely with Brad for most of my Farm and Personal insurance needs for almost 10 years. They know and understand my insurance needs and are always willing to take the time to talk me through my options. I would recommend Ray Insurance Agency to anyone looking for a friendly and professional insurance provider.

Jeanne Mueller My daughter and I have been trying to split our policy for almost 3 yrs now. This last time I thought we finally did it until I received the revised policy a week later. The only thing changed was my address. My daughter is still on my policy, and stapled to our policy was another persons insurance policy revision. When I called the galliger office the person I talked to said my daughter didnt have a policy as her name wasnt in their system. That was what they were supposed to be working on my daughters policy. They were given her information, by her and yet for the 3rd time a fail. The person I talked to said she wasnt the one we talked to a week ago, and yet Im sure it was. Time for a new agent, bye-bye Galliger Im wondering about this other persons policy? An invasion of privacy? Galliger you dont even deserve 1 star!