Edward Jones - Financial Advisor: Jessica Ashmore, AAMS® - Decatur (IL)

dave anders They are a great bank been with them for 51 years.

laur287 I am quite partial since I work here, but even before I started working here I was pleased with service and everything the bank offers. This is the only bank Ive banked at my entire life. Ive been to other banks and never really got the hometown, they really care about you feel. FNBA really has that feel.

Megan DeFrain Tim is an excellent financial advisor with impeccable ethics. He is well respected throughout the local community, and has served several members of our family. Anyone should feel very confident working with Tim and his amazing assistant, Ann. Highly recommend.

Carol Hannant-Phipps Brad is a great, friendly and outgoing man and I’m really proud of him. He will give you all the attention and save a lot of money on your insurance. Just give him a try!!!

Edoardo Tortoledo Worse customer service experience I’ve had, at ANY bank, Chat agent (Jenna R), not sure if she was inexperienced or if that’s a protocol but absolutely no help, i clearly had mentioned that I couldn’t make a payment thru the phone and she tells me to “call” goes to give me the number and the a “pre made response” when that’s precisely why I opened the chat, to get someone to help, i explained to her again, just to received a very similar response, I previously had Bank of the West, which we know was taken over, and it was by far a much better bank. After having 15 different accounts at other banks, I never came across such terrible lack of customer service support.

Nathan Kirby Cory has been our agent since 2020 for several types of insurance (auto, homeowners, and life). He and his staff are quick to respond and very knowledgeable. In fact, when my wife was in an accident out of state, the other party wanted to switch to Cory because of his service. I highly recommend!

Rose Connors Ive been fortunate to have Paul Vollmer preparing my taxes for the past ten years. He has taken the stress of tax filing off of my shoulders and I have never had any issue with any of my returns. Staff is courteous and efficient. They will go out of their way to help you.