Edward Jones - Financial Advisor: Chris Rigsby, CFP® - Monticello (IL)

Danny Garcia She really helped me get on track with my savings and retirement account.

Brandon Do not use citizens bank they are awful! I had to have shoulder surgery and why I was off. My daughter was also diagnosed with type 1 diabetes in this time period. We applied for the hardship assistance and filled out what was asked. Then they waited a week to mail us a letter saying they needed more and asked for things we already sent. So we called verified what they needed and sent it. Then they waited a week and sent another letter saying it took too long and they dropped our hardship case. They will play with you in a time of need instead of helping you out like they say they will.

Selena Salazar When you email them, they refuse to email you back. In the event that you’re lucky and they do email you back, they’re short and rude. Same thing over the phone. The rudeness is whatever, but not being able to get answers to questions is an issue. If you don’t like this kind of work or helping students, you should probably find a new job.

Doug Mcgill Im giving this review to help others like myself. Ive always been a little leery of getting too much money involved in Investments. From retirement to college savings. After working with Mike, he has a no pressure way of explaining things and breaking them down into a way that you will understand. Go see him, you wont be disappointed.

Jordan Funk Outstanding service every time! The team at SouthernTrust Bank goes above and beyond to make banking easy, personal, and efficient. Whether it’s handling business accounts or personal banking needs, they’re always professional, helpful, and quick to respond. You’re not just a number here — they treat you like family. Highly recommend!

Julie Chamberlain Very helpful and friendly Agent and Staff! Always quick to answer any questions or concerns!

Nancy Dodds Kathy is very knowledgeable and personable. A pleasure to due business with.