Edward Jones - Financial Advisor: Carla Capasso-Stonecipher - Sycamore (IL)

Fernando Almazan Viviana was amazing, helped me and answer everything clearly. Highly recommend it

Kathy Smolen My husband and I have bringing our business here over 15 years, the service has always been excellent. I dread tax season, the staff make it a positive experience for us. Keep up the great work! Thank you!

Tom Garite We’ve had the pleasure of working with Bloom Financial (Bill Bloom) for several months now, and the experience has been exceptional. Their advice has always been thoughtful, tailored to our financial goals, and grounded in a deep understanding of the markets. What stands out most is their integrity, responsiveness, and genuine commitment to helping us succeed financially. From retirement planning to investment strategy, they’ve guided us with clarity and confidence every step of the way. They have given us multiple options for our investments. We truly feel more secure about our financial future thanks to their expertise and personal touch. We Highly recommend to anyone seeking a knowledgeable, trustworthy financial advisor.

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Raymond Smith Absolutley love this bank. Great people and so so helpful

dave anders They are a great bank been with them for 51 years.

Wilson Ray (Ray Wilson Tek Diving) Experts of the 504.