Duncan & Hoots Jewelers Inc - Jacksonville (IL)

al larson I just left Broadway jeweler. I had the pleasure of dealing with Rachel, she helped me out with some jewelry that I had brought in and I was also looking to buy a gold chain and a gold Italian horn She did a fantastic job in helping me out. Shes very pleasant to talk to and deal with Looking forward to having her help me out again

steve stevenson Owner was very knowledgeable, knew everything off the top of his head! Looked my items over in detail and offered me way more than the other shops in town did, so I sold to them. Cant recommend enough.

Jakub Super friendly and kind! Had my watch bracelet resized; service was very quick and professional. Highly recommend.

Elizabeth Steffens Heather S. was truly wonderful. She addressed our customer concern issue with great care and professionalism. She is an asset to the store.

Lisa Andrews It is always such a pleasure to visit this lovely and quaint jewelry store whenever I fly in from Los Angeles. Their customer service is impeccable. For example I had a ring that needed sizing and the owner rushed out to inquire what I needed but it was unfortunate she could not size it as she indicated that she was a month out in repairs. That’s indeed saying something as clearly she is in demand. Despite this she offered a temporary solution and placed a ring guard to keep it in place. I also appreciated the intentional conversation we had with the sales rep who was delightful as well. I ended up buying a beautiful set of silver bracelets that are fun “arm candy” There are a few other pieces I have my eye on and hope to pop back by before I return to LA. Straiths is a great option for high quality jewelry at a magnificent price point. Dr. L

Kailey Sanchez I recently had a fantastic experience at a small business that truly deserves recognition. From the moment I walked in, I was greeted with warm smiles and exceptional customer service. The atmosphere was inviting and cozy, making it a perfect spot to relax and enjoy. The products offered were unique and high-quality, showcasing the passion and dedication of the owners. I especially love that the owners are so sweet, patient and kind and help you when u need it! Overall, I highly recommend this small business to anyone looking for something special. Supporting local entrepreneurs is so important, and this place is a gem in the community!

Nicolas Waldron Staff: this is the first time I had been here. The lady behind the counter was super nice, and knowledgeable. Very kid friendly. They even have a sitting area for the people drug their by their significant others. Building: the building is spacious. Plenty of area to move around. Bathrooms were clean. Products: products were good quality. A little more pricey than other local places. This shouldn’t discourage you though. This place is fun and should be visited by anyone into Chrystal’s, gems, healing, herbs, and other spiritual life style items. Parking: parking is kind of tight, but there are enough to go around. Star rating: 5 because of the quality of the items for sale, and the friendly staff. They need had fruit snacks for the kid. I have no problem coming back here every chance I get. Note: Jack is friendly and usually hangs out where you can pet him! Swing through, buy some sage or just stop to love on Jack. If this review helped, please hit the thumbs up and give me a follow.