Dove Inc - Sullivan (IL)

Joe L My brother and I opened an estate account for our Dad after he passed away 2 months ago. He banked at Casey State Bank (see my reviews for the Marshall and Robinson Branches for more details.) After continued issues with Casey State Bank I told my brother that I wanted to close the Casey Bank account and open it at Regions Bank. I have banked with Regions for 20+ years and have always been very pleased with the service, not just in Robinson, but at various other branches in Indiana. I called Regions in Robinson before closing the Casey Bank account, and I spoke with Trent (I think I have his name right). I told him what I wanted to do, and wanted to make sure that I was remembering everything I needed to bring. He told me what I needed and for my brother and I to come in and we could get everything taken care of. I told him that my brother lived in a different state. He asked me what state, and I told him. He said that in that state there would be several branches very near him, regardless of where he lived in the state. He stated we could do my end of the paperwork in Robinson, then find out which branch my brother wanted to go to, and he would send the paperwork to them, and they could take care of his end of things. After closing the Casey account I went into Regions and asked for Trent. Trent was very helpful, knowledgeable, and professional. I told him the branch my brother wanted to go to. He told me that he would send it to a specific person at that branch and tell my brother to ask for him. The entire process was a breeze on my end. At the time of writing this my brother has not yet had the chance to go to the bank near him. I already have access to the account, this is just so that he can have access to the account as well since we are co-executors of Dads estate. I got a message today stating the checks were shipped yesterday.

Carol Freeman Good people and solid advice

Michelle Wiggins They always give me rolls of quarters to do my laundry.

Kelsey Moehring Rooted has been a wonderful company with a family feel. They do a wonderful job checking in, and making adjustments on the fly or by request. They host client appreciation events to show they care about the person. I would recommend their services to anyone.

Randy DeGroot My favorite place to visit. They give excellent service and work hard for their clients.

Kathleen Kruse Everyone in the Freeport branches are always polite and very helpful. I appreciate their good customer service. I like to see familiar faces running good local businesses. The one negative experience I had at the Rockford branch was righted by those in Freeport. I felt valued as a customer again with their resolution.

Betty Vitale I have been a client with The Cornerstone Financial Group for almost 25 years. Mark Morrison and his staff are very astute at guiding me in my financial matters. Over the years I’ve learned so much about how to protect my assets. When I speak with any of the staff there, I feel as though I’m speaking with a family member because that’s how I’m treated. Mark, Ian, Caleb and Sue are very easy to communicate with when needed. I trust them to help me as I see my assets grow.