Critical Insurance IL - Dahlgren (IL)

Ben Nicholson Ryan is great! Hes very kind and personable. He is quick and responsive by email and phone. I trust his experience of the road and industry, and he helped me adjust coverage to meet my needs. He clearly demonstrated his concern for my safety over making money. Im so glad I can reach out to him and know hell always have an answer!

Bobby Malhotra I can’t say enough great things about Stephen Schults at Farmers Insurance. From the moment I reached out, Stephen went above and beyond to provide top-notch service, guidance, and support. I had a fairly complex insurance situation with multiple policies — home, auto, mobile home, motorcycle, and boat — and he handled it all with impressive professionalism and care. What really stood out was how hard Stephen worked to find the best possible coverage while saving me both time and money. He took the time to understand my specific needs, thoroughly reviewed my existing policies, and identified areas where I was overpaying or underinsured. He then crafted a comprehensive package that gave me peace of mind and real value — all while reducing my overall premiums. Stephen explained everything in a way that was easy to understand and was always quick to respond to my questions. He kept me in the loop throughout the process and made what could have been a stressful experience feel seamless. It’s rare to find someone so knowledgeable, honest, and dedicated to their clients. If you’re looking for an insurance agent who truly has your back and will go the extra mile for you, Stephen Schults is the one to call. I’m incredibly grateful for his help and would recommend him to anyone looking for excellent service and real savings.

Tina Curtis Chad Milner was a pleasure to speak with. I would recommend Mr. MILNER to anyone.

Stephanie Henson MaryAnn and the entire team at Southwest Insurance are AMAZING!! Every time I call, I am able to actually speak to one of the staff and there are always so helpful. If you are looking for a great group that wants to provide you with amazing customer service and save you as much money as they can, Mary Ann and staff are the people to do it for you!! Thanks for everything!!

Luis Game17 I had a complicated insurance situation but the team here handled it with such expertise. They carefully went over my options and made sure I was covered in all the right areas.

Timothy Yates I have been using Southwest now for about 3 years, Mark and staff are wonderful! If i have a question they answer quickly and precisely. Rates have been really good and the customer service cant be beat. I certainly recommend Mark and Southwest for all your insurance needs! Never met him but by talking on the phone I feel like Weve know each other for years, yes I will bring the Vette bye for you to see. Call them up, bet they can save you some money!

bill parker Lowest auto insurance rates in Springfield hands down. I called over 10 different companies and Illinois Drivers Insurance was the cheapest auto insurance by far. Fast and professional service, I had my proof of insurance sent to me while on the phone. Will definitely be referring my family and friends.

Vic Ortiz I had a great experience working with Javelin Insurance Agency for my warehouses property insurance in St. Charles. They were professional, responsive, and took the time to understand my needs, offering tailored coverage options. The team made the process smooth and stress-free, ensuring I had the right protection for my property. Highly recommend their services!

Todd Henson Always on top of everything, has helped me tremendously with everything I need in a very quick and efficient manor. 10/10

King Neal Version Neal On time for me