Compass Insurance - Fairbury (IL)

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!

Patrick Andres I was shopping for a new auto and home provider and Im happy I called Donn Gustafson. Jackie was very pleasant and knowledgeable and set us up with the same level of protection we previously had at a signifigant reduction than the former provider. Quick, easy and professional!

Bobbiejo Cantlon Samuel was very professional and knowledgeable with great customer service. Thank you Samuel!

Vic Ortiz I had a great experience working with Javelin Insurance Agency for my warehouses property insurance in St. Charles. They were professional, responsive, and took the time to understand my needs, offering tailored coverage options. The team made the process smooth and stress-free, ensuring I had the right protection for my property. Highly recommend their services!

Ralph Dee Jo Excited to leave a review for State Farm with Stacy Jackson in Waterloo. I have been insured at this facility well over 10 years. Stacy and Lisa are truly incredible to work with. I had to have a windshield replaced recently, had to have vehicle towed to dealership for mechanical problems and also hit a deer with extensive vehicle damage 17 months ago. No matter why I reach out to Stacy and Lisa, they are on top of it immediately and I know my issues are resolved before I even finish the phone conversation. Car insurance needs are a game changer when you need the coverage. I have true peace of mind knowing they put me first as an insured client for all my vehicle and home needs. Thank you so very much Stacy and Lisa.

Tiffany Bowles Travis Holcamp is the guy you can trust, and very knowledgeable with anything insurance. Someone you can call with questions, and trust that he will do all he can to set up a great policy for you and your family. Would give 6 stars if I could.

john shea Im very happy I found Jeremy. Truthfully, when he set out my quotes I thought the had made a mistake because they were the lowest Id ever come across! And, he gave options for less coverage etc.. A very professional agency. And Jeremy is just an all around good dude...

Joe S Steve is one of the nicest, most personable, and genuine guys Ive ever met. He has been my agent for over 25 years and neither he, nor any of his staff, have ever let me down. He goes the extra mile and ensures that not only you are satisfied with any product, question, and/or concern, but he, himself, must also be fulfilled! I have my auto, home, umbrella, and life policies through Steve, as well as 3 retirement accounts. A family member additionally has a farm policy with him. Theres no one I could recommend more to entrust your liabilities and future with.

Patti Schaake Have been with State Farm for over 30 years. Very polite, always helpful and answers all questions. Reasonable prices.