5 /5 Keith Trachsel: We have been with the people of Compass Insurance for several years for our liability and workmans comp insurance. they are so easy to work with, if I have any questions I get same day answers. if a contractor needs my info I have called them and had it emailed in minutes. They keep my business in mind and make sure Im covered by checking with me a few times a year. They respond by phone or email. I recommend using them.
5 /5 Eliza Besgrove: We have used Compass Insurance for many years, and they consistently provide outstanding service. They are very prompt with answering any questions we may have or services we need. Dayton really takes the time to understand our business so all our insurance needs are covered well. We highly recommend Compass Insurance!
5 /5 Kristina Chase: The staff is quick to respond, very knowledgeable, friendly, and supportive. Whether they are helping us find cheaper rates or working us through a claim process...we always know they have our back.
5 /5 Kirk Leman: I have been a customer of the Fairbury branch for over 10 years. The service is top notch and whenever I have a had a claim it was resolved in a timely matter. The variety of companies that they work with help them keep very competitive rates. I would highly recommend getting a quote from any of their agents. Last but not least their office staff is second to none!!
5 /5 Jill Jenks: Extremely prompt and friendly service. Very knowledgeable staff willing to work out our best options for both our personal and commercial insurance policies. Highly recommend!
Yael Siles Rachels clear communication and professionalism really stood out. She made sure I understood every detail before moving forward. Couldn’t have asked for a better experience
Joy Chi Best agency in Illinois! Jenny and Pei have dedicated so much attention and time to all their customers! Their dedication reflects in the service and care I receive. Highly recommend
Jeniah Rae Chesser Not even a client & he spent LOTS of time talking to me even though I had to find someone from my own county. The gentleman even told me to call back if I had questions the agent I get doesnt explain fully. Was super busy and still took time to be compassionate and educate me when he could have said, " good luck. Your agent will help you." When I move south I will use his agency.
User 19 I appreciate their dedication. They follow up regularly and make sure I’m comfortable with every decision. Their service is professional and friendly.
Esmeralda Guthierrez Grace provided exceptional customer service. She listened to my needs and found an insurance plan to fit perfectly. She was very patient and answered all my questions, making sure I felt comfortable with my decision.
Nex I got my policy renewed here and Sergio was amazing. Extremely helpful, nice, and got me a significant amount off of my policy renewal. Would highly recommend him.
Betty Pennington I belive Ive had insurance with these folks since 2008 for all my cars never had any issues always made sure I got the best full coverage out there I completely adore her for that keep being great ms lady the young lady behind that phone deserves the world