CNAC - Joliet (IL)

1 /5 Theresa Gonzalez: I wish I could give them a zero cause they are robbing people. They charge 108 a month to protect their loan and not the customer. My car was stolen 2 months ago and Im still paying for the repairs. They didnt give me no options. Jd by riders are selling lemons and they dont care about that either. I wouldnt tell my worst enemy to go wither one of these places for a car. They are robbers and dont care about nobody but their self. I cant wait to pay this car off cause I would never but another car from them. Then when you do call and make a payment and you behind you got customers care talking to like a damn child. DONT BUY A CAR FROM THESE PEOPLE!!!

1 /5 Ginger: WORST customer service Ive ever experienced. Completely unprofessional and disrespectful on the way they consistently avoid doing their jobs. My insurance has dealt with them for SEVEN weeks trying to send a payout for my car that was totaled and theyve straight up LIED about never receiving the evaluation report info when my insurance has sent it twice. They never answer phones and are constantly saying 3-5 business days but do not follow up whatsoever. What are you people getting paid for when you do nothing at your job!?

1 /5 Heather Jensen: They take away all of your options to pay, forcing you to have to call for every payment while texting, calling and emailing at all hours demanding the payment they would have had already had they not locked access to their app- which they can do, they refuse to work with you on payments and the customer service is non existent. Avoid them at all costs!

1 /5 Tonya Lynn Yerian: Purposefully refusing to take payments and having a car repossessed after a bad car accident is horrible business practice! This place and JDByrider lied to me when I told them they were ripping my daughter off . Why is she paying 400$ a month for a used for fusion 2014! The car is not worth more than 5 grand and now that the side of it smashed and torn apart by a large deer the car is t worth even 1000$. So why does this company lie and actively make it difficult for a teenager to own a car? They’ve gone out of their way to refuse payments!!

1 /5 Elizabeth Winter: Horrible People!!! They DONOT give a shit about YOU or anything your going through all they care about is their money which by the way there getting way over on people. These people shouldn’t be able to have a job!!!