1 /5 Bill Pierson: Got there at 4:15pm to set up an account for my daughter before she goes off to college tomorrow, place closes at 5:00. She was told to come back another day as the banker was already with a customer.
What kind of customer service is that? If you’re not going to help people until you close, why are you there? It’s not like a McDonalds where you have to clean, shut off the grills, mop, etc.
Very poor service, but very quick to charge you an extra fee for whatever they can. The only reason for choosing chase was their ATM location at my daughter’s campus.