CBI Bank & Trust - Galesburg (IL)

Shannon Lowry LP gas department is a joke. After being a loyal customer for 12 yrs we were kicked off budget billing because we didnt use enough. In Feb of this year i had an overpaid account at $1100+. I decided since this company doesnt repay the loyalty to good customers, I decided to switch LP providers. When I called to get my reimbursement, I told the individual we would no longer need their service. Conviently, the individual I spoke with neglected to note the fact that I chose not to be theyre customer. Fast forward to Aug 2024, they showed up and filled our tank because apparently they had installed a "keep full monitor" that I was unaware of. I called the office and the lady I spoke with told me there were no notes on my account stating I no longer wanted them to fill our tank, and now, even though Im on budget billing with another company, now they are saying I owe them almost $600. Ridiculous. STAY AWAY FROM THIS COMPANY. Even when you tell them you dont want to be their customer any longer, they still find a way to take your money.

DV Swia Thoughtful wealth, tax and financial planning expert. Helping his clients keep more of what they earned and grow their wealth in line with goals and risk tolerance. Highly recommend Dave and his team!

Deb Brown Great staff and customer service!

Darin Kauffman Phil is Honest and Upfront about everything and gets things done quickly and efficiently!!

Suzanne Conklin Always great service!!

Michele Engle Jeff and his staff did a great job helping us switch our home and auto coverage to Country Financial. They had everything ready when we arrived, answered our last minute questions and even cancelled our previous carrier for us. If youre looking for insurance, give them a call for a quote!

Mark Hartwig We got started with FWM in 2014 after having - and moving from - 2 or 3 previous financial planners. The last, after about 2 years, had come up with a possibly well-intended but sketchy-sounding scheme. We had also learned that the good friends who referred us to that planner had left him due to great disappointment, along with another good friend to whom we had recommended that same planner. Weve sinced learned of others who left our previous planner and have chosen to work with FWM. We had become aware of FWM through their work for a longtime respected nonprofit. We received great information and advice from them, and especially Social Security information that was unique among planners at the time. It made a big - and very beneficial - difference in our retirement plans. Their motto is "Integrity leads, trust follows." As fiduciaries, they are held to the highest professional standards. They are required by law to not just guide clients towards what is *acceptable* for a client, but, in good faith, what is *best* for a client. I could go on, but I encourage you to explore whether Fraser Wealth Management might be a more appropriate fit as a trusted financial planning partner.