Carranza Agency & Associates, INC. American Family Insurance - Gurnee (IL)

5 /5 yesenia flores: Luis was so helpful with the process of getting an insurance . He really cares about his customers. I recommend Luis whenever you need an insurance for your car or house.

5 /5 Diana Quinto: I am very pleased with the costumer service provided by Carlos Carranza. Very detailed in explaining the different options that were available for my home and vehicle insurance. He truly goes above and beyond with making sure his clients understand all of the options available. I will definitely recommend him to my family and friends.

5 /5 Lori D: I reached out to Carlos yesterday for the first time as he has recently replaced my previous agent. I had several questions about our current homeowners and auto insurance and Carlos was very helpful. He was patient and knowledgeable and answered all of my questions and in the end he was successful in helping reduce our premium. Carlos is a pleasure to work with and would highly recommend!

5 /5 Lizette Cardenas: I am writing to express my sincere gratitude for the exceptional service. Carlos Carranza provides great support, very professional and has great attention to detail. His expertise in navigating the complexities of insurance and ability to explain intricate details in a clear and understandable manner bring much comfort. Most importantly his genuine care and concern for his clients set him apart. I will not hesitate to continue recommending your services to friends and family in need of insurance assistance. Wishing you continued success and appreciation for the excellent work you do. Warm regards, Lizette Garcia

5 /5 Cindy: Carlos is THE man you need to see for the best experience possible. He helped me navigate through my insurance and life insurance policies and acknowledged all my concerns. He’s the best example of being personable, organized, and understanding of his clients. He went above and beyond to make sure that I was receiving all that I needed , because of my interaction with him I made the switch and it was not due to pricing It was the agent and his attitude and the willingness to explain and valve my business. Carlos now handles all my policies and my family’s policies, whenever we need help with something he always treats us like VIP customers. He goes above and beyond to make sure you are happy and extremely informative about your policies- this man has amazing communication skills and is willing to explain and answer any questions you might have. After all this I still have fell short in describing Carlos but I’ve dealt with other agencies/ agents and none have excelled at their position like Carlos has. Thank you Carlos! Keep doing what you’re doing, sky’s the limit for you!