Capitol Insurance Services, Inc - Mt Vernon (IL)

Lasia Dunlap Working with Allison on my homeowners policy as a first-time home buyer was honestly the easiest and most painless part of the whole process! She was prompt with responses and answered every question, even some I hadn’t thought of yet. She made sure I knew about any discounts I was receiving, and being able to conduct the entire process through email so quickly was great.

Sid I’ve had a great experience working with Michelle. She is incredibly helpful and always takes the time to answer all of my questions thoroughly. Communication with her is always easy—shes responsive, clear, and approachable. I also really appreciate how she keeps me updated on my policies without me needing to ask. It’s reassuring to know I have someone reliable and attentive looking out for my insurance needs. Highly recommend!

Elijah William The agent very good experience.All my questions were answered.ery quickly solved all my problems. Thanks to Southern Mutual Insurance Company.

Jessica symons Leah has been my insurance rep for 7 years now. When I say she is amazing, thats an understatement. No matter what my needs are, she is right there to help me. I just recently went through a car shopping/buying experience. She never got annoyed with the many quotes I asked her for on different vehicles. Or when I had her add a new vehicle & a week later she had to adjust my policy yet again because I sold my old one. A simple email and done! I felt so bad having her jump through all these hoops but she never seemed to mind once. Thank you Leah for making my experience a little less stressful.

Tom Schreyer Roxie, Mike and their staff are extremely helpful and professional. We have been using Rezin Insurance for years and they are so easy to work with. Mike even came out to our home to help us with a flood issue even though he didnt need to. Roxie was very diligent in shopping for affordable insurance for us when a company was looking to raise our rates. She contacted us beforehand to let us know so we could save money with better insurance. Great people to work with!

John Stribling I have been with Babic for over seven years. They always return my phone calls. They thoroughly answer all my questions. They also help with offering a variety of payment options. Nancy is a fantastic agent, sharing useful information , and so polite to work with. I would strongly recommend their services.

Heather Stojcevski I am writing regarding one of your employees. I have had my homeowners insurance with your agency for years. Since I have never had any problems, I had no idea how important an agent can be. I would like to commend your employee for the interest she took in my dilemma. I refinanced my home about a year ago and set up escrow accounts to pay my hazard insurance and taxes. The mortgage company mistakenly put my insurance money toward my mortgage and I received a large bill for insurance that needed to be paid immediately. I was on the phone with the company many times and each time it got worse. I brought all of my paperwork to your agency and sat back and watched as your employee worked through the mortgage system and finally resolved the problem. I am sure she had more pressing things to do on the closing hours of a Friday afternoon. She made me feel like it was not big deal that she was there to help me. I am so grateful I had an agent to help me. Thank you.

Josh Ive known the lady for years as Ive lived here and went through her. Always friendly and willing to help

Castros Cassi (Grimmsnickle) Great price and will find what you need in your budget. I highly recommend getting your insurance here.

Bonnie Lenz Derek got us quotes right away and set up with the insurance we needed quickly (as I had waited last minute) and smoothly. Great service! We are repeat customers for a reason!