Bank of Hillsboro - Mt Olive (IL)

Tim Wade Always a positive experience

cora kinney I’ve been a member for years and always receive excellent service. Everyone who works there is always super friendly.

Paul Barczewski Keith was very through with questions to make sure all my needs are being covered.

Bret Chilcott Truck Centers and the team provided exceptional service and far exceeded our expectations. The Manager Ms Dee was able to get us and out Tiffin in at 7:00 am Saturday. We had blown an air spring in the front which caused us to stop our trip until it could be repaired. The Tech Ray quickly diagnose the cause of the problem. However, the original part number for the motorhome was not readily available. Cris, the parts manager work to try to find the part. None were available. However, he researched and determine that there was a suitable air spring on the shelf that they could make work by swapping out an air fitting. Ray put the new part on and we were quickly on our way down the road to Kentucky. This shop is a well oiled machine. D the manager has a great team and everyone cares about customer service. We highly recommend truck centers for anybody that needs help especially with their motorhome.

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Will Patterson Any questions, any discrepancies, anything at all Paul and his staff will immediately be in touch and help as much as they are able to help you and your family.