Alliance Insurance Agency of Illinois - Robinson (IL)

Josh Jackson This office is one of the best I have witnessed! There was a kind , considerate , caring person working that day . Her name was Alicia, she was very professional and informative, she found ways to save me lots of money and keep almost the same coverage! Thank you so much !

Walter Maldonado Can I just say wow! Im just so amazed on how professional and great customer service they provide. Santiago is one of the best of the best and he gives you such a peace of mind that you know you are taken care of. I switched from a well known insurance company to this company and I dont regret it. We have our home and car insurance through here since its so affordable with great coverage. I have recommend friends and family to Santiago since he is good at taking care of his customers. The office its clean, warming and inviting. My wife and I truly appreciate your professionalism and customer service.

Amanda Followell They are the best! Always friendly and very helpful! Just all together amazing people that work there!

Tamera Dudley Mark takes the time to know you and your insurance needs. His secretaries are great, very professional and Curtious He never forgets you and greets you by name. He works very hard at getting you the proper insurance and cost effective as much as possible. 5 stars, excellent service!

Tina Bruno We have used Country Companies for 45 years, but have never had an agent as responsive and proactive as Kelly has been since we switched to her a couple of months ago. Thank you, Kelly. Tina and Dean

sunny daze I spoke with Anthony and the Collinsville office this morning. He went over all the options available to me to give me the best quote available I was very satisfied with the information Ive got and Im happy to say I am now doing business with Allstate. Thank you Anthony for the great service.

Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.

GARY KNUTSON I had a great meeting with Mike today we discussed several things and had a meaningful discussion about options and he made several recommendations for consideration, I appreciated his willingness to give me the extra time to explain things in detail and I didn’t feel pressured into making a decision, overall it was a great experience.

Kelly Summers I been with this company for a few years now Ive never had a problem