5 /5 Davian Jones: I was trying to call my usual branch on fairburn rd, but they are closed today. It kept forwarding my call to whoever was available, 3 times I was greeted very rudely by ppl who answered the phone w an attitude and hung up on me with no given explanation. I was grateful enough to be forwarded to Teresa who told me she worked at the Hiram location, very friendly, very fast and efficient. We need more ppl like Teresa working for Velox. After those first 3 ppl I wanted to switch insurance companies, I cant lie; but ppl like Teresa need to be recognized in the company!