Truist - Calhoun (GA)

1 /5 Andrew Moore: For the record I’ve dealt many times with the Truist branch in Ellijay and Bert long always went above and beyond. However The branch in Calhoun is why I’m leaving Truist. I’ve

1 /5 aimee wolfe: Truist Bank is a joke! I have banked with Truist for over four years. They have done me so wrong by a deposit I made yesterday that I’m going to switch banks. I’ve already had my family switch banks because of how they lie to you, don’t keep their word, and switch dates on you. I made a deposit yesterday afternoon and was told that it would be credited on 08/27. Then I look online to check my account they have me in the negative. I called CS number and was talked to rudely by a supervisor. They now decided to place a hold on the check for two weeks. This is utterly unacceptable and ridiculous. I asked the teller how long the hold would be and was told 48 hours (I have the receipt to prove that). I’ve never been disrespected by a supervisor before. Now having to contact the branch and fight for my money. Please heed my warning DO NOT BANK WITH TRUIST!

5 /5 Chris Spinks: Truist offers the benefits of a large bank with all of the small town charm and pleasantries. They know my name when I pull up and always go the extra mile. If you are on the fence about going with another bank they should be the first choice. Great experience every time.

2 /5 Kati Gazaway: I have been banking with BB&T (now Truist) for over a decade. I got my first account here in college and have had it ever since. I used to really like it here. They were fast and pleasant. Now going here is a literal nightmare. There are 2 or 3 ladies that are nice tellers, but there are a few others who will be burdened by your existence and need of banking assistance, even though thats the job they applied and got hired to do. It is always incredibly busy, and they are always understaffed. They never answer the phone. Dont drop a deposit off in the drop box unless you want it to be days before it goes into your account. The bank itself has really just gone downhill. It used to be a bank that was for the people, now they really dont care who you are. The level of service they used to provide is not there anymore and I will be moving to Greater Community on the next day I have off that isnt a bank holiday.

1 /5 Phyllis Roberts: Came to get documents notarized by the notary Denise Silvers. Banking with Truist gives me access to a notary. She refused to notarize the document that was presented and directed me to the Package Store around the corner to complete my notary....so a bank cant notarize my document but the package store can...? Please make it make sense.