Truist - ATM - Summerville (GA)

Chuck Graham Sr The ladies there were extremely helpful to me today as I had questions about my taxes. They helped me file homestead exemption, which will save me some money . They were very helpful and courteous, and I appreciate that very much.

Alex Wills The team up at Irwin Count Bank are absolutely amazing. I would highly recommend to anyone looking for a new bank. Love these folks!

Terry Lewis i am currently a customer with truist in griffin as of right now 11/19/24 but thats going to change,they have ripped me off on a transaction that was taken from my account by them,i went into the branch,talked with Alyssa their about the transaction,she agreed they made a mistake,she called their fraud department,she talked with the lady on phone,lady said it would be 2 days to know something,i came back to the branch talked to Alyssa again,she said this time i needed to call them,so i did,they tell me they denied claim, i ask to talk to mgr,next day mgr called me,very nice lady want to add,i explain everything to her,she also agreed they took out payment to much,she said she will look into it,she called me back later that evening,told me she was still working on it,that she would call me next day,and i never heard from her again,so basicly,they ripped me off!! even when the mgr from that department and from the branch also agreed they shouldnt had taken money out of my account,sorry this is long,but everyone beware,do not bank with this place,they are crooks!!

Elise Shain and her team (Kylie, who I worked with the most after Shain), were amazing! I found Shain as I wanted to work with a local lender and did not feel great about the first one I spoke to. Shain really understood that I was a first time home buyer, and on a small budget. She was kind and forthright, and then patient when we hit a few hiccups throughout the process. Her objective guidance was invaluable! After Shain and her teams perseverance and collaboration with my real estate agent, I was able to get into my dream home. I am so grateful! Truly a lender that cares!!

B D Reviews represent each person individual experiences and it helps to paint a good picture of the type of entity you can come to expect. A respectable company doesnt hide their consumer reports. They lack transparency and the customer service is atrocious. I pay this company for services and cant get people on the phone. They send emails at closing on Friday evening so its Monday before they can be reached. This is a very dishonest practice and I need answers.

Kai’s Mommy Super welcoming, supportive, and friendly experience. I worked personally with Kelly and she was super nice. My kids were with me and she helped keep them occupied while working with me. I will definitely recommend friends and relatives here.

Julie Cole Kathy Kaedle is absolutely wonderful and has been helping us for several years. She is extremely knowledgeable and professional. Shes great and we are truly blessed to have her working for us. Thank you, Kathy and a huge thanks to Keystone Financial Services.