World Finance - Winder (GA)

Wolanyo Akiti Excellent Service

Linda This bank has been horrible since day one. I’ve been on the phone from the time I opened the account. I don’t advise no one to open an account with this bank. I’ve filed disputes with my bank due to unauthorized transactions and they put the money back on my card then took it back. They also put online a 400.00 deposit for new customers signing up with at least a deposit of 1000.00 or more. The worst experience I’ve ever had with banking in my life.

Matthew A. I cant thank Andrea and her staff enough or think any higher of the quality of their work. They are professional, organized, and make the whole process exceptionally stress free. Andrea, in particular, is outstanding and exceedingly friendly. She is always helpful and incredibly responsive, as well. As with all her clients, she certainly has a client for life in me. I just hope she decides to take on new clients soon so I can actually send over the people I brag to about her work! Additionally, I love that everything comes in a neat package for me to file in my personal records each year.

Felicia Holland Really great people I would recommend everyone to them

Lorelei Usually have great experiences with this branch, but this time was rather odd. Needed to deposit something so I figured I might as well get my new married name changed since it has been a while since I got married. The lady at the front was super sweet, she said I needed my marriage certificate to get the name change done. Cool, I go and get it and come back. The other lady up front directs me to the people at the desks, like where you open up accounts and everything. Cool. I wait my turn to be called and the lady at the desk says how can I help you, etc. I told her I needed a name change on my account, and she said, contrary to what the first lady up front told me, "I wont need your marriage certificate".. okay, interesting. We sit in silence for about 10 minutes, with her not saying much in between. Then she says "Oh, your husband needs to come in with his un-expired ID." Why? Joint account or not, I was trying to take care of business on my account, and I had all the needed paperwork, so now it is at a halt until we both come back. Kind of ridiculous, you never need an ID unless you are opening an account really, and it should update unexpired IDs automatically, but still have no idea what that has to do with my own account. She didnt even really explain why, it was a very weird vibe.