1 /5 Kathy Eubanks: Been with them since the 80s. That is 40 years! Trying to close out a loan is a nightmare. I paid it off online the 15th with amount shown that was due. Then 22.32 pops up as interest. I get a statement in the mail saying 33.91. Called and lady says there is a 10.00 late fee! Doesnt show that on my new statement.There has to be better and will be looking to change.



