Stacey Herrmann - Waynesboro (GA)

Stephen Cochran HDI has been my Auto Insurance Broker for 43 years and my Home Owners Broker for at least 33 years. I have always received top-notch professional service from the staff. They’ve been honest in giving me all the information with options regarding my policies when “life” happens. They are local, and in my opinion the best in their business.

Lynda Martin My SIA associate was able to get me better coverage for less money. They had payment options that worked for me. I’ve been with them for about two years. I purchased a new vehicle last year and switch over was done with one 10 minute phone call. Great service!

Charlotte English I started with state Farm 2018 and I couldnt have chosen a better insurance company. Christ Douse is a very intelligent, responsible, respectful,outstanding, state Farm agent.it dosent matter if youre at his office or you call him at his office, hes always there to access you in any paperwork you need help in. Hes very smart and know when you really dont understand, thats when he shift into 3rd gear and brake everything down to you get it or understand. Chris Douse is on point, keep up the outstanding job.

Tracy McCall L. Christopher Smith went above and beyond to find coverage for me on my home and auto! I was struggling and left his office thinking Id have to drop my home owners! But Chris worked well after I was gone and by the next day had found an affordable plan making it possible for me to keep coverage after all! He doesnt give up! He understands that we all fall on hard times! He truly works to help! He truly CARES for the people in his community! I am so grateful that I can rest easy each night!

Ryder Bende Awful insurance company (just this branch at least). Ive never been able to reach Warren, but this guy name Caleb always answers. Apparently he is my insurance rep, and Ive had nothing but issues. First of all, he put a home insurance discount on my auto premium which I NEVER ASKED for. Then 3 months later my policy goes up about 50$ since that fake home insurance dropped. Then he kept calling trying to push home insurance on me sending quotes to the house owner even though I never requested it. Then he switched my account policy owner over to my fathers name when he qouted the house for insurance. So now Im locked out of my account and customer support says Im not even on the policy anymore. So I called them back yesterday and sure enough Caleb answers. As soon as I say I want to cancel my premium his attitude changes quick. Silence for about 2 mins then he asks if thats all I needed and I say yes sir. Couple seconds of silence and I hear him grunt and hang up the phone. Never got an email I asked for, for the comformation of my insurance policy cancellation. Worst branch of insurance Ive ever been with. Now my phone isnt even being answered. Stay away from this branch, its extremely sketchy sales practices.

Karol Hudley Got full coverage for a Great Price. Same day coverage, great customer service so far. Ill update in a month or 2.

Dennisha Timmons Ive had a great experience with this car insurance company! They are always professional, responsive, and go above and beyond to meet my needs. Anytime I’ve had questions or needed assistance, their customer service has been helpful and efficient. I feel confident and well taken care of. Highly recommend!

Lamar Godwin Their Agent Alfred Penn was very helpful.

Kellie Atkinson So very grateful for Jami and her staff! Fabulous customer service from receptionist through to agents. They helped us find a plan for my daughter and double checked (& caught an issue) my coverage. I have just been relieved of weeks worth of stress! I highly recommend!