Southeastern Bank - Nahunta (GA)

1 /5 Miranda Buchanan: Not only do they charge a "monthly maintenance fee" on a study account they close the account without notice if it is at a zero balance the very same day, so you dont even have time to add money before they close the account. To reopen it you have to have another $100 deposit!! There are too many banking options to deal with anything like this!

1 /5 Scott Huggins: Our experience with Southeastern Bank, has been deeply disappointing and marked by a consistent lack of professionalism. Over 54 days ago, we began what was represented as a simple loan process - one that the loan officer assured us would take no more than 3 weeks. Since that time, nearly every figure, rate, and expectation initially provided has changed - often without clear explanation or justification. The communication has been inconsistent, the timeline misleading, and the overall handling of our file has been disorganized and careless. What should have been a straightforward transaction has turned into an exercise in frustration, excuses and delays. In addition, there appears to be a significant discrepancy in how appraisals are treated. While we obtained three independent appraisals from licensed professionals - two of which aligned closely with figures provided by other banks -Southeastern’s valuation came in approximately $40k lower. This discrepancy raises serious concerns about internal valuation practices, especially when used to support loan decisions. If this level of service and accuracy were present in any of my own businesses, I would be seriously concerned. The lack of urgency and accountability on display here is unacceptable for a financial institution handling clients’ time and money.

3 /5 Ray Anderson: Customer service is just ok. I often feel like the staff looks down on their customers. Helpful with some issues that I have but others they seem to not care about. Worked for a company that used this branch and they made mistakes often.

1 /5 Teresa Horrigan: The worst customer service in the world. Gave a 1 star only because there isnt a negative number available. They wouldnt cash our stimulus check because we didnt have an account with them. I guess they dont trust the U.S. Treasury.

1 /5 Jacqueline Wallis: This place is constantly charging for fees Im literally paying over $100 in fees with them and it clearly states money was in my account to cover the member fee and still was charged an overdraft fee! I signed up as a gold member I was told we wouldnt have to pay a monthly fee so far Im paying more than the basic membership so what exactly was the difference besides the fact Im paying them more money every month! I wouldnt recommend this bank to anybody!