South Metro Insurance Group - Hampton (GA)

Alaina Voges April Plumley Account Representative went above and beyond to help me today. Treated me with respect and they earned my business. Very happy customer and thank you for the kindness ❤️

Debbie Brinson I love this agency. They were a hundred dollars a month cheaper than my insurance Liberty Mutual. Friendly staff. She had me written up and waiting when I walked in. She was with another customer and she asked another employee to finish up with her and waited on me!. Easy access off hwy. 5*

Marty Dowdy Great people and prices

savannah stapp I will recommend this agency to anyone and everyone that asks. Brianna has helped make the process of having, and having to file claims so so easy. She is an absolute blessing and has relieved so much stress for someone that does not have a lot of knowledge about car insurance. Thank you so much!!

Héctor Vázquez I had a wonderful experience The representative was so friendly and helpful, and they made sure I got the best coverage for my needs. I now have peace of mind knowing I’m well-covered.

Christopher Hall These guys work really hard on finding you the best rates possible, even if youve been with them for 5 years. I received a call a couple of days ago letting me know that I was missing important discounts that could save me more than $250 per year, not to mention combining my home insurance, which was almost as much - But to have everything under 1 roof, and someone I could physically go see when something happens, means a lot.

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

Ma. Pi. Satisfied customer, they make feel special always they friendly staff everytime I come to their office. And If I have any question about my policy Karla Menumea always response to my questions. Thanks guys Definitely recommended to family and fiends

Justin Smith Carmen Aguilar was my customer service agent at the 800 number. She was absolutely amazing. The world would be a better place if it had more people like her in it.