Shaun McGarry: Allstate Insurance - Columbus (GA)

1 /5 Shawanda Carter: Unprofessional agent. Took him 1 1/2 weeks to return a call to me or my husband. Every time we called he was out of the office. The claim adjuster was even worse. Told us our policy was cancelled which was a lie, then gave us more misinformation. Shaun did not have our best interests. He was very rude talking over me on the phone and basically could not tell me where in my policy it stated the information it took him over a week to tell us. Makes me think he had to come with something to justify why they denied our claim. Please take your money to another agent.

5 /5 Deborah Whitten: Great experience setting up home and auto insurance.

1 /5 Jim Bray: Horrible company to work with. They have no moral values. Immoral and greedy individuals .If you end up signing up, never pay them in full. I paid them in full the Price I was quoted. In three months they sent me another bill, saying their agent misquoted me and I need to pay more. When I refused to pay and stopped working with them, they started sending me notices via collection agency.

1 /5 Chris Jordan: My experience in the beginning was very pleasant. Mrs. Harley was very knowledgeable and was able to get my policy started very quickly. When renewal time came around every six months, she was sure to contact me and help find all the discounts that would apply to my policy. Thats the extent of my "good" experience! My experience with this office over the last six months has rapidly plummeted. I moved from the city to the country and my rates went up, and then to add insult to injury, someone in the office "forgot" to add some sort of $100 charge towards my policy 2 renewals ago. I was informed that they do not handle any type of "billing issues". I cancelled my policy less than 24hrs after the money had been withdrawn from my account, I didnt have the expectation of the money to be refunded to me immediately but in my eyes, a few days would have been acceptable for a return. When I called to address the issue, not only was I lied to but brushed off as well. The customer service and knowledge Josh provided me with my issues was less than satisfactory!

1 /5 Ann Porter: We were never paid all of our money for the contents of our fire on our home that we had insured with you for forty (40) years. It messed up our credit charging furniture and other items because we were told we had to have receipts which burned with the items we lost.