Roberts Insurance - Villa Rica (GA)

Tee Williams I’ve been a customer with them for years and Ive consistently been impressed with their outstanding customer service. Every time a question or assistance was needed, the representatives have been friendly, knowledgeable, and incredibly helpful. Theyve always gone the extra mile to make sure issues were resolved quickly and efficiently.

Shannon Suttle Anthony was great! He was able to knock our home insurance down over $2500! Especially, since we bundled the auto insurance.. that was a huge savings! He worked with us and was patient. Coming from USAA we decided to shop around due to increased prices acting like tariffs, and found State Farm to be the best competitor with price, service, and customer support.

Leslie Hopkins The people there are awesome. They try and help you with whatever your needs are concerning insurance.

Robert Gardner First off, Georgia insurance is very expensive. After searching through many insurance providers giving me outrageous quotes, I found William! This gentleman went above and beyond to explain the situation and find me the very best rate possible. Needless to say I was extremely impressed with his knowledge and experience. Personal, polite and very transparent. Highly recommended!

Miki B. I was fortunate to find Austin through a colleagues recommendation, and I couldnt be happier with the experience. Austin promptly secured me better rates on my home/auto insurance compared to what I had been paying. He was quick to respond to all my inquiries yet never pushy with his approach. If youre looking to review your insurance needs, I highly recommend giving Austin a call!

Erin Prescott Working with Karen F. was such a pleasure. Her patience with my questions/concerns and the education she provided about enrolling in health insurance felt more like I was working with a health insurance patient advocate or a social worker, not an insurance agent. Karen F. cared more about getting me the best health insurance policy for my needs and budget than she cared about making a sale or commission. I had so many questions, and she took her time and answered every single one of them. She encouraged me to ask more questions until I had a full understanding of my new policy with Blue Cross Blue Shield-Anthem. If I had a question and she didnt know the answer right off hand, she took the time to do the research and always called me back promptly with an accurate answer. She never made up an answer just to get me enrolled and off the phone, or directed me to go to a website for the answers, like most of the ACA Marketplace call center representatives do. I never had to leave her a message or send an email twice. She was outstanding with her communication during the entire enrollment process. I cant tell you how much that means to someone like me who failed at navigating through what I call "A Broken Healthcare System" and almost died as a result. Karen F. restored my faith in the United States that one day universal healthcare will become the law, because I realized there are people who work in the health insurance industry, like Karen F., who really do care from the heart and dont prioritize "Profit over People". This attitude is rare in the health insurance industry. God bless this wonderful lady! Call Karen F. at the Chastain Insurance Agency for your health insurance needs! You will not regret it!

Lindsey Mrozinski I am impressed with the exceptional service I received from Alex Roberts at Roberts Insurance Group. Alex was a tremendous resource in providing me with a range of options from multiple companies, carefully explaining the pros and cons of each. His expertise and guidance made the decision-making process seamless. I was equally impressed with his prompt response time, demonstrating a high level of professionalism and commitment to customer satisfaction. I highly recommend Roberts Insurance Group to anyone seeking insurance services. Alexs knowledge, coupled with his dedication to his clients, makes him an excellent choice for all your insurance needs

Will Blanchard Lance Wilson and his team are always very responsive. They address any questions I have and make relevant recommendations. I enjoy working with them.

Lauren Perkins Great people who genuinely care about you and your belongings. They have always made sure I had the highest coverage for the best price and would switch the insurance company to ensure that if the rates changed too drastically. Any time I have any questions or concerns, I always hear within a few hours (if not answered immediately). Being able to talk to an agent who remembers you, your policy, and your insured possessions is not something you can have with many insurance companies.