Alfa Insurance - Mike Sorrells Agency - Monroe (GA)

Nathan Diane Finding the right car insurance can be a headache, especially when youre on a budget. After my old provider raised my rates yet again, I started looking for a better option. That’s how I came across Velo Affordable Auto Insurance Agency in Atlanta. I figured it was worth checking out, and I’m really glad I did. The process was super simple. I called ahead to get a quote, and the agent was really patient in walking me through different options. I told them I was looking for cheap car insurance that still gave me decent coverage, and they actually listened. No pushy sales tactics, no pressure—just straightforward advice on what would work best for me. I was surprised by how much I ended up saving. I expected to get a slightly lower rate, but the quote they gave me was way more affordable than what I had been paying. The switch was smooth, and they took care of everything quickly. It’s always a relief when dealing with insurance doesn’t turn into a hassle. If I had to point out one thing, I’d say their office was a little busy when I stopped by, but honestly, that’s not a bad sign—it just means other people trust them too. Once I got to speak with someone, they gave me their full attention, which I really appreciated. Overall, if you’re in Atlanta and need budget-friendly insurance, I’d definitely recommend checking them out. They made the whole process easy, and I feel a lot better knowing I’m not overpaying anymore.

daniel myers Simon is an awesome agent. He’s there when I need him and cares about my needs

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

J T I’ve been with Henry’s office ever since I moved to VR back in 2000. 20 years!! Wow!! I have never had a problem with any claims, vehicle changes, adding drivers, home...ETC!!!... and have always felt they were looking out for my best interests. They’ve changed location several times, but never the quality.

Jaye The agent is not very good at all but the lady in the office is amazing and extremely helpful. Ive used them for over 10 years now because of her. She leaves and Ill change agents

Charlotte English I started with state Farm 2018 and I couldnt have chosen a better insurance company. Christ Douse is a very intelligent, responsible, respectful,outstanding, state Farm agent.it dosent matter if youre at his office or you call him at his office, hes always there to access you in any paperwork you need help in. Hes very smart and know when you really dont understand, thats when he shift into 3rd gear and brake everything down to you get it or understand. Chris Douse is on point, keep up the outstanding job.

Jason The professionalism, response, and process went smoother than any other agent I have ever used for car insurance in the last 5years!! Not only was he able to find coverage that was needed but I was able to save close to 100 dollars more than what i was previously paying 1 month ago with another agent!! Definitely will be recommending every time insurance is mentioned to me!!

Sem Martinez Excellent work! Staff is very helpful

Thomas Abbott Excellent STATE FARM Insurance Broker Worked on giving me a Decent Price for my Cars Insurance. I highly Recommend John Brannon Jr. 5 Kudos +

Anthony Pavone Dalton is easy and friendly to work with , poised professional and customer centric, thank you for your help Mustang VS camaro Next time your in NEW YORK drop in ans test drive a true athlete