Cecelia McMichen I absolutely love this bank and the people that work there! Every time I have had interaction with them, I have received professional, prompt, courteous, personalized service. I changed from a larger bank to Small Town Bank and I have not had one regret. I would highly recommend them to anyone.
Rigoberto Ramos Jeff is personable and so kind! We had never done this process before and she explained everything perfectly. We had tons of questions and he helped us the entire time! We felt genuinely cared for! We didnt feel like they were just trying to get all of our money. We genuinely felt like they were trying to help save us money!
Jeff definitely feels like a friend after all of this-especially from all the "out of business hours" call.
Podeshia Cromer Security Finance is one of the best companies I’ve came across. I asked for a loan and without a doubt they helped me. Great customer service, clean and nice smelling office. Great company and anyone who needs a loan in our area, Security Finance is the place to go. Everybody need a raise!!!
Knowles Jessica (PiNkY) Linda is the most unprofessional employee there. Everyday she is calling my phone looking for someone that isnt even at this nubmber and when I ask her to stop calling and harassing me she gets loud and rude and threatens to come to my house. Come to my house and your asking for trouble. STOP CALLING MY PHONE OR I WILL PRESS CHARGES!!!
Christopher Rodney was exceptionally good at what he does. He is very knowledgeable and trustworthy. The process was smooth, fast and efficient. This repair process is the fastest I’ve ever seen. My negative accounts were removed in less than a week and my results have been permanent. He delivered as promised. My score shot up into the high 700’s and I haven’t looked back since. So thankful I found him. I highly recommend working with him with your credit repair needs.
Kirby Griffis PSA: After reaching out to the branch, I first spoke to the assistant manager Paige which was so helpful, understanding and caring of the issue. She assured me that she would get this issue over to the Branch manager . The branch manager (Cindy) then called me about the issue and was the upmost respectful and apologetic and assured me that the issue would be taken care of.
I have been to this bank very few times, for the simple reason of the lady in the drive thru. She has the absolute worst customer service I have EVER seen!!! She is rude, short spoken and never smiles!!
