1 /5 Bethany Thomas: Just changed over to Renesant, wanted to access my account but they attached a random number to my account so I cant log in, called the bank but the number is broken and wont answer then drops the call and the customer service line is cutty and breaky but just says to wait on the line and when I tried to join the call waiting line it said it was full, Ive never heard that before! Just an absolute mess!!