3 /5 Donald Allen: Over all, it was very good service and an easy process. The reason that I gave you a three star instead of a five star, was because the guy helping me slipped in a $599.99 charge for an Auto Service Policy that he did not tell me about, and I did not use a vehicle as colloteral. I had to call the Policy provider to cancel the coverage. Best policy, be honest and get a five star. Don Allen


