5 /5 Janelle Bowen: Moving from my previous agency, couldn’t have been any easier. Mike, and his team, went the extra mile to assure that I understood my new policy, & that everything would switch over smoothly! When there was a small hiccup, Mike trusted his employee Marlee to get it done, & she exceeded my expectations. She saved me money, & my time. I couldn’t be happier knowing that my agent, & his team, are just a call or trip across town, if needed. Thank you for your amazing, hometown, customer service.