Proverb Insurance Agency - Columbus (GA)

J. Harvey I had a last-minute need for insurance coverage for a special event I was hosting, and this company came through when I had almost no options left. They moved quickly, handled everything efficiently, and gave me peace of mind when I needed it most. Special thanks to Monica and Steve for their outstanding support and responsiveness truly appreciated!

Marissa Daher Alison has been such a great resource walking us step-by-step through the renewal and bundling auto & home process. Its the first time my husband and I have put everything together, so having Alison answer all my questions and make sure everything was updated correctly was great. We also got better coverage and even saved money!

Jeffery Whisby Faith Young went beyond her customer service duties to make sure that both of my Hotrods had the proper insurance. Her attention to detail and professionalism needs to be recognized. Thank You again Faith for your professionalism and help. I have been a happy client of Vickery and Hinton Insurance for 15 years. Thanks Jeffery Whisby

Shelby Quinn We recently switched to Paul Sheets State Farm from another State Farm office and we have been absolutely amazed by the service we have received since switching! Justin has been so helpful, professional, and all around an amazing agent! We are first time home buyers and Justin took the time to explain every aspect of our new home policy, answer all of my questions, and help answer questions about policies we just had switched to him! Everyone I have spoken to in the office has been so kind and helpful as well!

Joseph Maxwell Sarah McKinnon is an individual that will go out of her way to take care of you. Absolutely the best and most reputable business practice I have experienced in years I’d give 10 stars if I could.

Sky Bird Logistics, LLC Aneesah truly went above and beyond, exceeding all my expectations. She is an exceptional agent who consistently gets things done with expertise and efficiency. I hope her contributions are highly valued by her company, as she is a tremendous asset. Aneesah is especially knowledgeable about the needs for commercial dump truck drivers. I highly recommend her as the agent to go to for outstanding service and results. Donovan Smith, Chief Hauling Officer at Sky Bird Logistics, LLC.

Daniel Forsman I had a complicated problem that I needed taken care of same day. Matthew personally spent 3 hours helping getting it sorted out. Wonderful experience with his agency and I can’t recommend them enough!

Jasmine Zaenab (Zae) Jennifer was great! She was very professional and proactive with helping me get started with an auto policy. The rates provided are pretty reasonable and more affordable than some other companies.

Jang Buasai Not recommended. I would give out 0 star if that would be an option here. I called today to get a quote for commercial auto insurance. I was told to hold for 10 minutes. After whoever answer the phone was able to talk to me, she seems very slow. After 15 mins passed by, it did not go any far, so I told her that I did not have time to wasted. I still had a lot more to do for my work. She gave me the address which was not the same address as on progressives website. She was trying to ask me a bunch more questions. I didnt want to go through all those questions since she had a time time understand me. I basically asked for any document I needed to bring in with me but she did want to answer my question. I was out of patience since I had to wait for 10 mins and the last 5 mins I was talking to her, it didnt get much done of what I need besides my company name, what the truck is use for and and email address. That was it. 15 mins of my time, that all it got done. Wow. Believe it or not, she started to get up set and hang up on me. I did call her back to let her know that it was meant to hang up after you had someone wait on the phone that long and she would get what she did. Here you go!!!!!. One start is still too much with that kind of service.

J. R. Mitchell After more than 20 years we filed a claim because of a roof leaking. Not only did Zach, the insurance adjuster leave the door unlocked with the KEY IN THE DOOR, he denied the claim and cancelled the policy. Craig-Massee stated, "When the claim was filed, the claims adjuster went out to check the damage, he noted that everything was packed up in boxes, and that someone had not been living in the home for awhile, even if it is for sale." My 80 year old mother got COVID in February and needed assistance so she was at my brothers house. In the meantime Mom decided to list the property, so my wife and I were packing things up and preparing to list the property. IF YOU DONT WANT TO BE TREATED THIS WAY, DONT DO BUSINESS WITH THEM.