Progressive Insurance - Claims Office - McDonough (GA)

latanya Matthews I just want to say Sandrika Millin was so professional and nice. I’m gonna definitely recommend her to my friends and family.

Cole Williams I was stranded on the side of a busy road in downtown Chattanooga and I called Starr Mathews Agency. I assumed that there was nothing they could do for me, however, I was frustrated and nothing more to do on my end besides get in touch with someone to come pick me up. I got on the phone with a very sweet lady and she conferenced called another company and she handled everything! I only had to say a couple words... I know that it wasn’t her job to get me in touch with the other company, but she did it anyways! Forty minutes later there was a towing company to help me out with my vehicle l! The agent was on top of her game and I greatly appreciate all the help during that stressful ordeal!

Stephanie Hembree Brian takes care of his customers and assists in any way he can according to what issues arise whether it concerns life insurance, auto or home. Thank you for always helping me.

Suzanne Howard I want to give a shout out to your employees, Cristy and Jessica. Cristy is a dear friend and while i was satisfied with the insurance company i had been with I just casually mentioned to Cristy about what I had been paying. She quickly went over and beyond to get me a person that could helo me. I realized that Cristy was new to the agency and I had told her i would wait and let her help me when she got her license to sell auto but she quickly told me she just wanted me to save the money and lead me to Jessica. Jessica was prompt in getting with me and answering all questions pertaining to the quote and policy.  Jessica was honest and didnt pressure me at all to switch.  I hate being pressured so i appreciated that. You have 2 great employees and i just felt the need to give a shout out to them.  The world is full of complainers and negativity so I feel like when someone goes over and beyond and does their job i try to complement them.

Sammy Medaris After paying ridiculous rates with my auto insurance Rosa got me the best deal at lower prices for more coverage! Would absolutely recommend her to anyone, she also gets results so fast you won’t have to worry about not getting responses in a hurry!

Corey Murphy Dean and his team are the Best!!! We worked with them hand in hand to get the best rates on auto, home and life insurance. They are always quick to respond and they have always done what they say they are going to do. If you are looking to work with the best ask for Dean!

Tracy Madden Lenny Schaeffer, State Farm Insurance Agent, and his staff are always so helpful to me no matter what I need. They are always quick to answer my questions or to take care of whatever issues or requests I have. It’s a pleasure to have them to take care of my insurance needs.

Kathy Conrotto Kevin helped me attain Life Insurance. He has been very proactive and his follow through is admirable. I highly recommend Kevin!

Jamie Whitaker My Mother was With Nationwide for several years and Her Driving Record is Perfect and she has never had a ticket or a wreck and Nationwide was never asked for anything for any reason including Roadside assistance. Mom Paid I think it was $150+ a month for Liability+ Roadside assistance and So Nationwide sends a letter saying they will not be renewing her Policy and Thank Goodness this happened because Steve at Progressive Saved My Mother over $80 A month!!! Over Half what she was paying at Nationwide. So, I Highly along with Mom suggest if you need insurance or wanna check for lower costs give Steve a Call and You will be treated like Family not Just another Customer. Thanks so much Steve for looking out for My Mother!!!